I promise I won’t ever embarrass a library patron on my blog. Ever. But if someone says something that makes me laugh and I can quote them without in any way betraying who that person is, well, that’s a different story.
Last week, a patron came up to the desk while I was there alone. She said, “You helped me with this last time. Do it again.”
She held up a piece of paper, and I desperately tried to remember what I might have done for her that ended up on that paper. Absolutely no memories were sparked. There’s another librarian who works in my department, and we’re both in our 30’s, female, and have brown hair. We’re completely interchangeable to patrons, so I said, “I don’t think that was me. Could you give me a few more details so I can help you right now?”